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Delivery

We'll ship your order as soon as we can, subject to payment authorisation and stock availability. All orders are sent in thetightsclub.com branded packaging.

You'll only be charged once per order for delivery and gift boxing (if applicable) however many separate shipments we make to you.

Standard

United Kingdom: £1.95
Delivery within 2-3 working days from despatch 
(Royal Mail first class mail)

Rest of World †: £5.00
Delivery 5-10 working days from despatch
(Royal Mail / local postal service)

Express

Automatically added FREE on orders over £300 ††

United Kingdom: £6.00
Next day delivery^ on orders placed before 1pm Monday-Friday
(Royal Mail Special Delivery, signature required) 

Rest of World
£3.50  - £20.00
Delivery 3-5 working days from despatch
(FedEx, signature required)

† Standard delivery not available to Russia, Ukraine or Uzbekistan.

†† Express service not available to Andorra, Falkland Islands, Mexico, Madeira/Azores, Solomon Islands, St Helena or USA. Orders that need to be signed for unfortunately can't be sent to PO box addresses

^ Royal Mail delivers next working day by 1pm, Monday to Saturday (except public and bank holidays) with the exception of some northern parts of Scotland, Scottish Isles, Herm and Sark.  If you live in any of these areas and would like express delivery, please call us and we can advise an expected delivery time.


If items do not arrive

For UK orders: items are classed by Royal Mail as lost in post after 15 working days (ie 3 weeks). Please contact your local sorting office during this 3 week period to see if they are holding your order. If 3 weeks elapses and your order has not arrived then please contact us using the link below and we can help you.

For non UK orders:- Overseas deliveries can take 1-4 weeks to arrive depending on your local postal system and whether items have to pass through customs. If your items have not arrived within a couple of weeks then they are probably passing through customs. If they


Contact for delivery questions
Here is the course of action to take if your order has not arrived:-

If it has been dispatched then:-

For UK orders

Your order should arrive in 2-4 working days on average (subject to postal strikes, christmas post etc..). Royal Mail classes items as lost after 15 working days (ie 3 weeks) and so if your item has not arrived within 3 weeks of dispatch then please:-

Check with your local sorting office to see whether they have had any problems specific to your area and to see whether they are holding your parcel.
 
After you have contacted them and if they are not holding your parcel then please contact us (ask@thetightsclub.com) and we will help you. Please quote your order reference in all correspondence.

For Non UK Orders

Deliveries can take 1-4 weeks to arrive depending on your local postal system and whether items have to pass through customs. If your items have not arrived within a couple of weeks then they are probably passing through customs. If they have not arrived within 4 weeks of dispatch then please contact us (ask@thetightsclub.com) and we will help you. Please quote your order reference in all correspondence.
 

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